Last Updated: May 17, 2026
These Terms of Service ("Terms") are a legal agreement between you and Boticelli Ventures LLC, doing business as Kima ("Kima," "we," "us," or "our"), for the Kima mobile app, website, waitlist, support, and related services (the "Service"). By creating an account, joining a household, joining the waitlist, or using the Service, you agree to these Terms and acknowledge our Privacy Policy.
If you do not agree, do not use Kima. Kima's initial app launch is U.S.-first; people outside the United States may use the website and waitlist unless we make the app available in their region.
Kima helps households coordinate pet care by creating pet profiles, logging activities, managing tasks and reminders, sharing household updates, sending notifications, tracking streaks and achievements, and generating reports or insights based on user-entered care data.
Kima is a coordination and record-keeping tool. It is not a veterinary service, medical device, emergency service, or substitute for professional pet care.
Kima is built for shared households. Pet profiles, care logs, tasks, messages, notes, reports, and related household information may be visible to other household members according to their role. Only invite people who should have access to that household's pet care information.
You are responsible for invite links, deep links, shared pet links, shared activity links, and information you choose to share. Anyone with a valid link may be able to view or access the information made available through that link.
You retain ownership of pet photos, care logs, notes, messages, and other content you submit ("User Content"). You grant Kima a non-exclusive license to host, store, process, display, transmit, and use User Content as needed to provide, secure, support, and improve the Service.
Kima depends on information entered by you and your household. We do not verify medication dosages, feeding amounts, pet health notes, care schedules, or other user-entered data. You are responsible for checking accuracy before relying on any information in Kima.
Kima does not provide veterinary advice, medical advice, diagnosis, treatment, medication guidance, emergency assistance, or professional care recommendations. Always consult a qualified veterinarian about your pet's health, medications, symptoms, emergencies, or treatment decisions.
Kima may offer AI-assisted insights, summaries, benchmarks, or reports based on user-entered data. AI output may be incomplete, inaccurate, delayed, or inappropriate for your pet. Do not rely on AI output as medical advice or as the sole basis for pet care decisions.
Reminders, push notifications, emails, and app availability may be delayed, missed, inaccurate, or unavailable due to device settings, network conditions, app-store issues, third-party services, outages, maintenance, or user error. You should not rely solely on Kima for critical pet care timing, medication administration, or emergency situations.
The free app experience may display ads through Google AdMob. Kima's launch configuration uses non-personalized ads by default. Ads and third-party links may lead to services we do not control, and your interactions with advertisers are between you and the advertiser.
Kima relies on third-party providers for hosting, storage, analytics, diagnostics, AI processing, subscriptions, app-store distribution, push notifications, email, and ads. We are not responsible for provider outages, failures, or terms except as required by law.
You may request account deletion in the app or by contacting us. Accounts enter a 30-day grace period before final deletion/anonymization, and you may reactivate during that period by logging back in. Some shared household records may remain for household integrity, legal, security, or business reasons, but we will remove or anonymize personal account data where supported.
We may suspend or terminate access if you violate these Terms, create risk, abuse the Service, or if continued access would be unlawful or harmful.
Kima, including its app, website, code, design, features, text, graphics, logos, and branding, is owned by Boticelli Ventures LLC or its licensors and protected by intellectual property laws. You may not copy, modify, sell, lease, or distribute any part of Kima except as allowed by these Terms.
Feedback or suggestions you send us may be used without restriction or compensation to you.
If you download Kima from Apple App Store or Google Play, the applicable store terms also apply. Apple and Google are not responsible for providing support for Kima except as required by their own terms or applicable law. If these Terms conflict with mandatory app-store terms, the mandatory store terms control only for that conflict.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, KIMA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RELIABILITY.
Kima is not responsible for harm to pets, missed care, missed medications, missed reminders, inaccurate records, household misuse, data loss, service interruptions, third-party services, or decisions made based on user-entered or AI-generated information.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOTICELLI VENTURES LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, PET INJURY, PET ILLNESS, OR PET DEATH ARISING FROM OR RELATED TO THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KIMA'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID KIMA IN THE 12 MONTHS BEFORE THE CLAIM OR $50.
You agree to defend, indemnify, and hold harmless Boticelli Ventures LLC and its officers, directors, employees, agents, and affiliates from claims, damages, losses, liabilities, and expenses arising from your use of the Service, your User Content, your violation of these Terms, or your violation of another person's rights.
These Terms are governed by Delaware law, without regard to conflict-of-law rules. Before filing a formal claim, you agree to contact info@getkima.com and try to resolve the dispute informally for 60 days.
Any unresolved dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may bring an individual claim in small claims court where allowed. You and Kima waive class, collective, consolidated, and representative proceedings to the maximum extent permitted by law.
We may update these Terms as Kima changes. If changes are material, we will post the updated Terms with a new date and may notify you in the app or by email. Continued use after the effective date means you accept the updated Terms.
Boticelli Ventures LLC
Email: info@getkima.com
Privacy: support@getkima.com